Debit Card Payments
All ZPN chargers can be configured to acceptdebit card payments. The Shell Recharge survey showed that this could well be
an advantage for businesses looking to install public chargers. It found that
55% of UK drivers have four or more charge cars to charge their vehicles with,
and had to manage those memberships through the year as well.
Among UK drivers, the survey showed that 38% would prefer to have a single charge card. The simplest one of all of these is
the bank debit card, so people can charge in the same way as they would at a
petrol station forecourt.
At the same time, there is a large number ofmobile phone apps out there that EV users use to manage their driving. As well
as one to pay for one’s public charging, the EV user may use a separate route
planning app to get between chargers on a longer route for example. Across the
three European nations surveyed, Shell Recharge showed that 25% of EV drivers
use five or more apps for their driving and car management.
More Simplicity Please!
One thing was very clear among those surveyed -once they had taken on their first EV, they had no intention of going back to
fossil fuel cars. This is despite the bureaucracy and pain points they have in
using and managing the vehicles. Essentially the pleasure to be had in EV use
far outweighed the pain of the issues that they run into as part of running
such a vehicle.
For businesses supplying EV infrastructure thatshould be an incentive to improve the way you operate for the end user. Certain
public charger operators - Shell Recharge included - cause a lot of grumbling
in the EV community over issues like their opaque pricing structure and
reliability. As competition heats up among charging providers, so the ones that
provide the best experience will benefit financially as more drivers choose
them over less reliable or more opaquely priced ones.